Shipping
Orders should be dispatched within 3-5 days of purchase.
UK orders are posted First Class by Royal Mail. International orders can take up to 20 business days to be delivered (depending on the country).
All shipping costs are calculated by weight.
Please make sure you enter your address correctly as undelivered parcels or parcels delayed in transit due to incorrect details being provided will be your responsibility.
In the unlikely event that the product does not arrive, please email hello@kimrichards.co.uk or click here.
In the rare event that I do not have an ordered item in stock I will contact you via email and give you the option of waiting until the item is available, choosing an alternative item or cancelling your order.
Returns and Refund Policy
Thank you for shopping at www.kimrichards.co.uk. I hope that you are delighted with your purchase but if you are not entirely satisfied you are welcome to a full refund within 14 days of receipt. Please get in touch immediately, then send your return within 14 days of purchase, unused and in the original condition with packaging undamaged.
Items can only be returned/exchanged if they were purchased from this website. Please make sure items are adequately packed, I cannot be responsible for damaged returned items.
I can only refund delivery costs when an item is faulty or an error has been made on my part. Please note I do not refund original shipping costs if you have changed your mind, you will need to cover the cost of return shipping.
I suggest you use a recorded delivery service as I cannot be held responsible for items that get lost on their way back.
Copyright
This site is owned and operated by Kim Richards. All rights, including copyright, for this website is owned by Kim Richards. You must seek my permission if you would like to use it for anything other than personal and non-commercial use. No modifications, distributions or reposts are permitted without my consent.
Out of Stock
If a product you are wanting is out of stock please get in touch and I will let you know when it will be available again.
Wholesale
Please contact me for further information if you wish to stock any of my products in the UK or abroad.
Orders should be dispatched within 3-5 days of purchase.
UK orders are posted First Class by Royal Mail. International orders can take up to 20 business days to be delivered (depending on the country).
All shipping costs are calculated by weight.
Please make sure you enter your address correctly as undelivered parcels or parcels delayed in transit due to incorrect details being provided will be your responsibility.
In the unlikely event that the product does not arrive, please email hello@kimrichards.co.uk or click here.
In the rare event that I do not have an ordered item in stock I will contact you via email and give you the option of waiting until the item is available, choosing an alternative item or cancelling your order.
Returns and Refund Policy
Thank you for shopping at www.kimrichards.co.uk. I hope that you are delighted with your purchase but if you are not entirely satisfied you are welcome to a full refund within 14 days of receipt. Please get in touch immediately, then send your return within 14 days of purchase, unused and in the original condition with packaging undamaged.
Items can only be returned/exchanged if they were purchased from this website. Please make sure items are adequately packed, I cannot be responsible for damaged returned items.
I can only refund delivery costs when an item is faulty or an error has been made on my part. Please note I do not refund original shipping costs if you have changed your mind, you will need to cover the cost of return shipping.
I suggest you use a recorded delivery service as I cannot be held responsible for items that get lost on their way back.
Copyright
This site is owned and operated by Kim Richards. All rights, including copyright, for this website is owned by Kim Richards. You must seek my permission if you would like to use it for anything other than personal and non-commercial use. No modifications, distributions or reposts are permitted without my consent.
Out of Stock
If a product you are wanting is out of stock please get in touch and I will let you know when it will be available again.
Wholesale
Please contact me for further information if you wish to stock any of my products in the UK or abroad.